Lacy Hardt [2] is Wick's personal secretary and coffee girl who often works at his home to ensure that he gets finished with unfinished paperwork (which is a rather common occurrence).
She enjoys drinking Earl Grey tea and is a talented tennis player.[3][4] Lacy tried playing tennis while bored during a lawn party, and later played casually at public courts before joining a competitive amateur circuit. She also attended secretarial school and learned how to type, though she did not find it very challenging.[5]
With regards to Lacy's voice, Tracy has noted that, "Counter to Mitzi's mien, she sounds like the quintessential ordinary urban girl – uncultured but with the ring of practical smarts".[6]